Hi Louise & David, Thank you both for a very smooth handover of the 911.
I did bring a camera with me at the time- it was in my rucksack - but I was distracted by the vision of the car !!
I've never sat in a 911- let alone driven one out of a garage packed full of prestige sports cars. I have to say it drives rather well and has a great
feeling of being planted on the road. I'm used to 1 litre motorcycle performance and this car does have a grin factor to it. It's primary purpose is to get me and the golf clubs to Scottish amateur golf tournaments in some style. Initial impression is that it will do the job with ease.
Hamish, Porsche 911
Hi Louise I would like to pass on a very big thank to all the staff connected with the purchase of my Porsche Cayman S collected Wednesday 5th (i.e today) who have all been so professional and enthusiastic itÃ¢â‚¬â„¢s called team work ...and what a great team you all make .....really looking forward now to enjoying the car and planning some long trips out when I can get my other half out of the driving seat lol....anyhow I wish you all well have a lovely Christmas and new year all the very best
Martyn Gatrill, Porsche Cayman S
many thanks for a speedy response to fix the door lock issue, you seem to have a really great team.
It's nice to do Business with people who care.
A well deserved pat on the back sir!
Edward Jones, Audi S4 Avant
Just occasionally in life one comes into contact with a bunch of nice people with whom it is a pleasure to spend money. My dealings with you have been one such occasion and the whole experience has been so enjoyable I wish I could buy a car from you every week!
You and your team are true professionals and dam nice people to boot. You helped us to buy the right car with knowledge and expertise and no pressure and it has been a delight to meet you all. I feel sure our relationship with Maundrells will be a long and happy one and I will have no hesitation in recommending you to as many people as I can. Hope to be able to attend a track day in the near future.
Very best wishes to you, Vikki, Josh, Alex and Adam who did a superb job! You deserve your success and may it long continue. If I was in the marketplace for a job I would be hounding you to join the happy team!
Kindest regards and thanks once again
Chris Stone, 911 GT3
Thank you for taking the time to make the video which was lovely to watch. I was impressed with the dealings that I had with you and your team re.the vehicle. I have since purchased a local vehicle but I just wanted to thank you for your help.
Just a courtesy email to let you know I have purchased another car. I wanted to thank you for the excellence service, I thought the video was excellent. I will certainly consider Maundrells should I be looking again in the future and I would be happy to recommend you to any friends also looking for cars.
To David Maundrell, Vikki and the team.
Earlier this year I decided to do something about my 2001 Jaguar XK8, which had been languishing in my garage for the last 6 years. Having contacted 3 local companies, which seemed to offer the service of looking over my car, advising what work was necessary to get her back on the road and a collection and delivery service, David was the only person to reply so I decided to entrust the work accordingly. Its a big gamble to use a company you have little knowledge or experience of, going by testimonials alone but decided to go ahead. My contact was Vikki, who offered great communication at all stages of the initial inspection, work which was necessary and a list of advisories.
There was no pressure to do unnecessary work so I decided to carry out some engine upgrades to replace the factory fitted plastic Timing Chain Tensioners for peace of mind in the future. I have no reservations in recommending this company and can vouch for the excellent way I and my car were treated, Keep up the good work. Thank you very much indeed.
Mick Mason - Jaguar XK8
I recently bought a Cayenne from your business and dealt with Alex, Louise and Vikki.
I have to let you know that the service I have had throughout was absolutely superb. In today's age when customer service is so false and only really achieved when all staff have been sent on a so called training course, it is so refreshing that when you do come across genuine service, it should be applauded.
The viewing of the car by Alex was very professional and informative. Louise then took over and dealt with all the administration and payments, in a smooth and easy manner. I was kept informed along the way.
However you star performer by far is Vikki. Your team knew we were going to Spain for three months and taking our new car with us. Unfortunately the car developed seven warnings two weeks after we bought it, something like 150 miles south of Madrid. I informed Vikki who tried tirelessly to try different things to rectify. I shan't bore you with all the details (Vikki has chapter and verse if you want it) but suffice to say she and I communicated at least once a day for over two weeks. She was accommodating, almost comforting considering our predicament, fully informative, flexible, dealt professionally throughout and has a good sense of humour. I will almost miss talking to her daily! - Bet she won't though.
In the end you kindly agreed that when Porsche Malaga (who were more than useless by the way, they were the complete opposite of Muandrells) eventually fixed the car after I had driven there four times and 550 miles later, you reimbursed me with the repair costs. I thank you Steve for this with the utmost gratitude.
Finally before I retired, I used to work with large retail firms to change cultures and create an open and genuine ethos within the business. Some of these business had 45000 employees so quite a task. However one thing I learnt and have never forgotten, is that the right culture has to start at the top. Clearly your approach to service, style and delivery whilst establishing a reputable firm has cascaded to the rest of your team. They have all been brilliant.
Thank you once again and please make sure Vikki gets a £100000 pay rise.
Richard B - Porsche Cayenne
Please thank Louise and Vikki for their help..so knocked out by this car.. it's a little cracker..! so thanks again for treating me as a regular customer ...pretty sure I've chosen well this time..!
Mike - Golf GT
Lovely to hear from you and thanks very much for the email and personal message - a nice touch!
I have been very impressed with the service and i very much appreciate the time and effort. Vikki did an awesome job keeping me updated.
Matt - Lotus Elise
Yes! - personal & professional, I love it.
The car is superb, in fact, I never thought it would be so much 'fun' to drive!
I am so impressed with your level of service, the video is a great touch.
I'm loving the car, although it's probably not going to be used much while there's salt on the roads.
Just a quick note to express my sincere thanks to you and your staff for the excellent service which you gave to me in purchasing my car.
I know that my Mercedes C350 was in the lower price range of your portfolio but I was treated as though I was buying a new Ferrari, a breath of fresh air after some of the car dealerships I had been talking to.
The friendliness and courtesy showed by yourself, Louise and Josh was exceptional, the entire buying process was a pleasure for me from start to finish and I could not recommend Maundrell any higher.
Peter F Carroll
I have to say I've been really happy with the process from start to finish. Maundrells has been the best second hand sports car purchase experience I've had in many years of buying toys.
The only problem now is that I am running out of garage space, and I just found that you have another car on my "must own" list just come into stock in perfect colour/condition combo- the little yellow S1 elise!
Darren Fitch - Aston Martin DB9
Almost 1 week since she was adopted, just to let you know that we are still delighted with our purchase and we thank you and your fabulous team for making the process so enjoyable.
We wish you all every success. Thank you so much. PS. You did say that it would look good on the drive. Hey Presto - she does!!
Paul and Polly
"Vikki, Thank you so much for all the hard work and hours you and your team have put in diagnosing and fixing the issue with my car. Any garage can sell cars but its the customer service and attention to detail that sets you above the rest, I have no hesitation in recommending you or buying from you in the future."
"Hi Louise and All, just wanted to say thank you for the lovely flowers which arrived today. We are loving the new car and it's any excuse to pop out in it at the moment :-). Thanks again and hope that you are all well."
Mary Phillips - Porsche Macan
"Hi, Vikky ,Alex and team, just a quick thank you for preparing my car so well and I want to say how much I am enjoying the boxster S experience."
"Dear Everyone at Maundrells,
The flowers are beautiful! It was very kind of you to send me something, I love the car!
Gina is a complete Princess!
Saira and Gina, xx
I'm back home with the bike and I'm delighted with it.
Thanks and regards"
Just a quick thank you for sorting the payment directly with Audi for the replacement of the brake light.Apologies for not getting in touch before now as things have been a little hectic at my end over the last couple of weeks
Please also feel free to include the following statement on your website testimonials as that section played a big part in my decision to travel to deal with Maundrel in the first place (living so far away)"
" Hi Vikki,
Just a note to say thank you for sorting out the issue on my Porsche 991.
Quick & efficient service; the drivers were polite & friendly & thank you for cleaning the car as well.
Mark Bolam - Porsche 911
"A special thanks to Vicky for keeping me informed on the progress and details getting the car ready for collection. Called when she said she would giving an update on the situation ,which I greatly appreciated. It took longer than I anticipated but fully understood the reasons and was happy to wait.
Overall I found yourself David , Steve and the girls welcoming relaxed and pleasant to deal with.
Sorry to part with the 964, but enjoyed the drive back to Cornwall ( even in the s--t weather ) Car ran well , so different from the 964 but really liked it."
John and Ann Whyte - Porsche Carrera C4S
Just a quite note to say that the experience buying my Cayman from Maundrell's was excellent. Thanks for all the attention to detail and the great customer service - I'm really pleased with the car!"
Chris Baxter - Porsche Cayman
Just wanted to say thanks for the outstanding service dealing with the rattle on the roof of the Porsche. Please pass on my gratitude to Clayton who has been excellent, unwilling to be defeated by a tricky issue, he got to the route of the problem and it is a whole lot better now. To deliver my car to a mutual meeting point and give me a courtesy vehicle for two days was going beyond what I expected.
I will have no hesitation in bringing her back in when the service is due."
Stuart Glanville - Porsche Boxster
Returned home safe and sound, what a car, unbelievably brilliant, fast, economical, fully kitted...
Pleasure to meet you again, real good laugh! Take it easy.
Brian LLoyd - Porsche Panamara
"Loving my amazing new car you found for me.. you have a great team! Thank you"
Sarah Wheeler - Mercedes C250
"Good Morning Ali,
I just wanted to drop you a line to say thanks for the experience I had in buying a car with you. I could not believe how easy and efficient everything was and what a relaxed environment it was.
Thanks also for recommending the Star at Sparsholt, we had a very good lunch there before the long trek back to Cambridge.
Please pass on my thanks to the rest of the team - I was very impressed."
Vincent - Audi A6
We would like to say a big thank you to you and your staff for the help in purchasing our Porsche Boxster especially:
Ali for dealing with the number plates transfer
Chris & Josh for the hand over and explanation of all the controls
and of course yourself for taking time to talk to us & take us on test drives - I haven't reached 6k revs again as haven't had someone to encourage me!!!
She looks lovely on the drive & I must say is the best car (& colour) down Paul's road. Trust the weather to turn just as we got her but no problem I will have the roof down ASAP until then I will enjoy driving with it up!!
Once again, thank you all for your consideration & wonderful service. We will recommend you to others
Helen and Paul - Porsche Boxster
"Good Morning Steve,
Just wanted to say a quick thank you for the help / service I received at Maundrell and Co, all the staff were a pleasure to deal with and was a huge contrast into the service I received from other dealerships when looking for a Megane. Please pass on my compliments to Alex hopefully sometime in the future I'll be back but driving away in a Ferrari (I wish). All the best for 2014!"
Stephen Foster - Renault Megane
I am so happy with the car! -everyone loves it. It has been a very pleasant hassle free time purchasing a car from you. I thank you and your team for being very professional and dedicated, you are all so very friendly and honest and that is a quality that will draw many customers through your doors. I will be certainly recommending you to people who I know. Thank you to all your team for preparing the car for my collection and a big thank you. Take care and see you soon."
Ian Hammel - Maserati GranSport
"Very happy. It was fantastic to arrive to a car that was even better than described!"
Gerry Irvine - Smart Fortwo Brabus
"I would like to take this opportunity to thank David, Louise and Ali for the fantastic service and warm welcome I received when I arrived to look at and buy my Audi TTS. It was everything I expected and more. The attention to detail by David's team was excellent and my 08 plate looked like she had just come out of a showroom and it was a moment I will never forget. The 394 mile drive back to Scotland was just a joy and she handled beautifully. I highly recommend this company to anyone who is thinking of a performance car. The whole experience for me was excellent and well worth the flight down and long journey home. Cheers."
Rick Sharp - Audi TTS
"Dear David and Steve, A note to say how much I appreciated the level of customer care and service Maundrell & Co showed me when I brought my Audi in for a service. Exemplary - and the free valet of the car made an already very good experience yet better. Then Clayton spent time this morning getting my recalcitrant key fob to talk to the car once again, insisting that that was part of the car service too. He's a fine ambassador for the firm. I enjoyed dealing with you when I bought my Porsche and I'm enjoying dealing with you again for car servicing. With best wishes to all.."
Adrian Rayson - Porsche Boxster
Just a quick note to say I've now been the proud owner of the Porsche for a year now and it's been the best thing I've ever done. Been a great addition.
Thanks to Maundrell and Co for the great service and support.
Simon Crouch - Porsche Boxster S
Thank you very much for your professional attitude when dealing with you last week. You and your team made the whole process very seamless indeed, not to mention the bottle of wine when we arrived at the White Horse Inn, what a lovely surprise.
Thank you again Alex for all your help. Steve and l would definitely recommend you and your company.
Steve and Anne Arcus - Mercedes SLK55 AMG
"Good Morning Steve,
Firstly thank you for your gifts they are very much appreciated and will be enjoyed. Buying the car from you was also an enjoyable experience as felt we were made part of the team and you all cared about your clients and as importantly the product being bought. The trip home was quite something, a raging tempest was going on outside but inside was quiet, calm and controlled. As you said in your advert "a fantastic car"."
David & Carol Nisbet - Porsche Cayenne
Many thanks for your time on Saturday. It was so pleasant to be able to consider the car without feeling as though we were being processed to clock up a sale. My first impressions of the company from seeing the car with Alex originally last Tuesday were confirmed and enhanced. Thanks to all who have been involved so far."
John Scott - Renault Megane
I would like to thank you and the team at Maundrell for the fantastic job on my DB9. The car now runs as it should and the paintwork is gleaming with absolutely no signs of the previous scuffs to the side panels.
I will recommend you to my friends.
Mark (2008 DB9)
BTW we love the car!
Don & Stephanie (Audi '12 plate S3)
Just a quick note to say thanks for how you have handled everything and getting me up and running in the new car so quickly. I had a very good experience with yourselves and am very impressed how everything has been handled.
Love the car already and finally got to have a proper drive last night after work. Great stuff! :-)"
Casey (Z4 Coupe)
So just to say thank you for your after sales repairs which were spot on and I shall recommend yourselves and AMJ in Hungerford to others especially with the after care.
Once again thank you.
John (Porsche Cayenne S)
Thanks for your help on Saturday with the Porsche Cayman S. I had a great drive home and even in the pouring rain the car felt much more stable than the Audi and even returned reasonable fuel consumption!
I have just about got the hang of the engine and the noise is incredible with the windows down!!"
Mark (Porsche Cayman S '06)
"Dear Steve, David and Daren,
What can I say, apart from being so delighted with the purchase and the customer care. I will without any hesitation recommend you as the first port of call for any friend or colleague looking for a car.
Thanks for pulling out all the stops and the thoughtful plates received yesterday.
Alan (911 C4 convertible)
First off; a massive thanks for your assistance and support in purchasing the Ford Focus RS. Upon returning from Afghan it was such a pleasant experience to be dealt with by you and your team. From the moment I rang up with the car I desired you had pulled out all the stops to find me the RS. On walking into the office today I was met by two ladies who let me have a walk around cars and let me view the RS. I was then met and dealt with by Daren, during this experience no pressure was placed upon me and I even met your father (Steve) who again made me feel very welcome. The contract was talked through in great detail as was the car and the after sales of being texted by yourself to give you a call if any problems was very much appreciated.
I will be recommending your company to friends and colleagues.
Alex, Steve, Darren and the girl's thank you again I'm a very happy customer and if I decide to sell the RS (doubt it) I will be back....."
Tony (Focus RS)
Just a short note to say thank you for taking the time to show me the car on Saturday, and for your help throughout.
Richard ('57 911 997 C2S)
"Many thanks Daren for the great service I've received."
Ray Ng (Purchased 911 997 Gen II)
Just wanted to say thanks again for the cars and that it was a genuine pleasure doing business with you. All the best for the future."
Gareth (RS4 and a TT V6 Roadster)
"Dear Ali, and Gentlemen,
A short note (actually not short - I don't do 'short'!) to thank you for the deal on my Boxster. I have kept an eye on your website for the last couple of years and have said to myself "One day it might be good to buy a car from these people." And now I have.
Alex will have found it odd that I turned up on that Saturday, gave the car a bit of a glance, gave another couple of cars a bit of a glance and then said that I was not going to buy the car. Frankly I had an attack of guilt. I looked after Father for two and a half years and when he died in December last he left me some money, which I have just received. Was I really going to spend most of it buying a red sports car? How naive is that? Well, Father enjoyed fast driving in fast cars so I think he'd've understood.
So I 'phoned David M on the Sunday and put down some money.
The rest was easy for me, if a bit time-consuming. I'd love to say I've enjoyed getting to know you all as we worked on the deal, but you made all the arrangements so thoroughly there was no need for much contact. Mind you, I enjoyed spending a bit of time in your office when Ali fixed the finance for me. How quick was that? Quicker than the Boxster, that's for sure. 0 to 10,000 in about two minutes!
Needless to say I have spent the weekend enjoying the car. Very much enjoying the car!
I shall be delighted to recommend your services to anyone I find wanting to buy a good pre-owned car. In fact I think you might have a new client in that my sister (who gave me a lift to pick up the Boxster) is talking of asking you to service her Audi TT."
Adrian Rayson (Red Porsche Boxster)
Just a quick note to say thank you for the service I received in buying the Audi recently. Your team are a credit to you, especially Daren, Steve and Ali. They really looked after me. And the car is fab too!
Please keep me informed if you do a track day!"
Mark (Audi S5)
Just a final 'thank you' from me. Both blippers work fine now, and my car looked great having been washed and tyre blacked when I collected it.
Paul (Golf GTi)
The Porsche is absolutely outstanding. I am delighted with my purchase. Thank you for making Kash's day. I think it made his year. You were all very kind to have indulged us both.
Porsche 911 Carrera 4
Delighted with the golf thank you. It is exactly as described and I love it! You guys have been a pleasure to do business with.
Best car buying experience I have had!
Jan - Gold GTI
Would like to say a huge thank to you to your team for their expertise, professionalism and more importantly friendly nature from start to finish in the purchase of my Boxster S from you.
Both Josh and Alex were excellent sales guys, giving me all the information I needed without being pushy, giving me time to view the car and take it on a suitable test drive.
The car was well presented and very well displayed in your excellent showroom and made me feel very comfortable at doing business with you.
The car itself was excellent quality and the work you did to ensure it was up to your standard was very refreshing and not like many dealers I have dealt with in the past.
Vikki provided excellent communications prior to my collection and even when I had an issue after collection it was quickly dealt with, no hassle, no problem.
After 57 cars, I can say that this has been one of the best and easiest purchases I have made.
I look forward to buying another car from you in the future
Matt P - Porsche Boxster
From arrival at Maundrell's to driving away in my new car, the customer service, welcome and the constant help from all the team there was superb. Its so refreshing in this day and age to receive an experience that is so genuine and honest. My car is a few year old, but the delivery and final condition was like buying a brand new one. Thank you Maundrell's, especially Alex and Louise.
Richard Bowler - Porsche Cayenne
Collected the car Friday mate thank you, just a quick line to say I thought the way your company treat customers was very professional felt really looked after. Please pass on my thanks to Louise too,
Directors & Staff at Maundrell,
First class experience and personal video presentation was great. Very helpful and accommodating. Excellent service and couldnt be more helpful. Very high standards. Recommended.
"Directors & Staff at Maundrell,
Thank you all very much for making it such a pleasurable experience from initial telephone call to final purchase of such a nice little car. The car was bought blind because I was immediately made to feel confident in the honesty of your organisation.
We had an enjoyable drive the 650 miles back home to S.W.France and even getting caught-up in the exodus of Parisians for their summer break at the coast was not too stressful. The picture is taken of the car in the sunshine at its new home.
Our best wishes
William & Jacqueline Brown
Dear Josh and Steve,
I just wanted to sent you a little "Thank you" note for your hospitality yesterday. Top of the line! I arrived very late last afternoon and still you took all the time required for me to look and drive the Porsches that I was interested in. Not only did provide me with solid information, you also let me drive the cars for a good distance so I could get a good impression. It helped me in defining what "My Porsche" is, something that, with all the choices and "internet opinions" out there, is not always easy. The fact that you are around the corner and just hired a master Porsche technician with 30 years of experience is definitely an added bonus.
This has been my best "shopping" experience for a long time, thank you!"
"If you are reading these testimonials, like i did ,you are probably looking for some reassurance as to why buy from Maundrel and not a main dealer or large 'chain'.
And, if like me, you also live some distance away, do you really want to travel all that way and risk being disappointed?
Let me put your mind at ease and recount my experience and why I would not hesitate to recommend them
From the very first phone call I made to Alex at Maundrell ,enquiring about an Audi TTS they had for sale, I knew from the responses to all my questions ( and additional info i hadn't thought to ask !)that these were going to be nice people to deal with and the car was going to be everything i could hope for.I wasn't wrong.Their attention to detail is second to none.( take note Audi dealers )
When i travelled down to view and test drive the car I couldn't have wished for better service from start to finish.Both my girlfriend and I were made to feel special and not just another 'sale'.
The car was presented immaculately.
As people have previously mentioned , it really is an experience
So my thanks to all the Maundrell team but in particular Josh whom i dealt with the most on the day and who had to endure my test drive on the country roads ! ( exceptional customer service) and not forgetting the guys that prepared the car
Would i buy from them again in the future and contemplate a circa 400 mile round trip........Without hesitation"
Kev and Lesley, Bury, Lancashire - Audi TTS
Drove home slow and careful!
Felt great - thanks to you and the team for a great job!
John Lazenby - Vauxhall VX220
I just wanted to thank you for the easy, very professional way in which you dealt with us in purchasing our new car. We are delighted with it in every way, looks, performance and economy. Louise deserves a special mention for her attention to detail and help in changing the plate. We will be back! well worth the journey from rural Herefordshire!
Peter and Patricia Scott
"My first call to the dealership was to the owner "David" and within 4 hours we had agreed a figure to part ex my GTI in against a Mercedes ML. Throughout the admin process, I dealt with Sophie & Louise and their attention to detail was very impressive. On collection the car looked brilliant and the process was smooth. The After Sales run by Vicky is very slick - at the outset David agreed to supply a spare key and a new rear seat belt and under Vick's watch all were sorted very quickly.
Although Maundrells is not local to me I would be hard pushed to buy a car elsewhere now after the 5 star service I have received."
James Fearn - Mercedes ML350
"It's a fantastic piece of kit...not figured out how to use its buttons yet but it drives great"
Jonathan Parkinson - BMW 330D
"Love the car, it's a stunning colour, ace condition and a joy to look at.
Thanks so much for looking after me and Steve (PS he said the coffee and biscuits were lush)."
Archie Archer - Fitted Porsche 911 Carrera S Techart Exhaust System
Just a quick note to say thanks to both David and yourself for everything you did getting the car sorted for me. It's a truly fantastic car and I am thoroughly happy with it!
The service from you is second to none, many many thanks again.
Casey Hicks - Mercedes C63 AMG
I have received the floor mats today for the 10 plate cayenne I bought from you last week.
I just wanted to say that never has buying a car been so simple or more positive than from you guys. Thank you for sorting out the mats so quickly too. It was a pleasurable experience and I have come away feeling like I have got a good deal and I hope you do too.
I'll be in touch again one day perhaps.
Please pass on my thanks to Jonathan and Alex too.
Warm regards and enjoy the weekend"
Rob Heathcote - Porsche Cayenne
Many thanks for returning the Aston last night. I really appreciate your company's assistance in sorting out the mechanical problems over Christmas & special thanks to Clayton for all the hours he must have spent under the bonnet.
Hope you all have a prosperous 2015.
Peter Fowler - Aston Martin V8 Vantage
The car is great, so far so good! Lesley and I have been grateful and impressed by your customer service and would happily recommend the garage to any of our friends! Not to mention if our lottery numbers come in we'll be back in a heartbeat!!
Kirk Evans - VW Gold TDI
Thank you for your kind email, we arrived home safely after a very enjoyable drive. We love the car, it is everything we hoped it would be. We would like to say that we found you to be a very nice and polite young man, I'm sure if you deal with future customers as you did with us you will be very successful in the future. Once again thanks to you all at Maundrell.
Thank you for being so kind and helpful."
Terry and Anne Pritchard - Mercedes CLS350
"Just a huge thank you to you all! Your service was so professional, efficient and straightforward. After selling my C4S and buying my new Golf GTI E35 you're now my only point of call for the future! Can't thank you enough!!"
Archie Archer - Golf GTI E35
"It was an absolute pleasure dealing with Maundrell and Co the whole way throughout the experience. They were able to provide me with an absolutely fantastic car and helped provide and source everything I desired for the car. It truly is a unique car buying environment."
Harry Bowman - Aston Martin V8 Vantage
I just wanted to contact you on a more formal level to once again thank you for your time the other day. It was excellent to see your operation and the test drive was unforgettable."
Jack Gammon - Porsche Cayman
Many thanks for your help in providing my brilliant new car. Identifying a car that I wanted was the trickiest part for me but after a brief consultation I was recommended a car that fit all my requirements and after a test drive I couldn't have been happier. It was at that point that the Maundrell and Co team enthusiastically jumped into action and the whole process of test drive to driving the car out of the yard took less than a week. I was extremely impressed by everyone I dealt with at each stage of the process and the professionalism and commitment was apparent throughout.
I highly recommend Maundrell and Co to anyone as the service I received was second to none. Once again, many thanks for your help.
James Sharpe - Seat Exeo
"I would like to thank all who were involved in my abortive attempt to buy this Freelander. It is perhaps fortunate that the personal problem we encountered occurred when it did, otherwise it might have morphed into a crisis.
We are both very disappointed, and had looked forward to enjoying the new car. I was both surprised, and delighted with my prompt return of my deposit. I have rarely experienced such excellent treatment in many of dealing with the motor trade.
I wish you, and your Company, every success in the future"
Ken White - Freelander
Just to say I am loving the new car. Thanks very much, I will be back for servicing and appreciated the way you all helped."
Lawrence Price - BMW M3
Many thanks for your time on Saturday. It was so pleasant to be able to consider the car without feeling as though we were being processed to clock up a sale. My first impressions of the company from seeing the car with Alex originally last Tuesday were confirmed and enhanced. Thanks to all who have been involved so far."
John Scott - Audi TT Sport
Got back last evening from a 550 mile round trip to Cornwall in the Cayman. I had a couple of problems on the trip...
1: How to get my wife out of the driving seat.
2: Getting the grin off her face !
Many thanks for a great service.
Ron Young - Porsche Cayman
"I would just like to thank David and the team for an excellent buying experience. It was all very simple, straightforward and friendly. Indeed I have had more protracted visits to the dentist than when I came to collect the car, which was beautifully presented. What also impressed me was the fact that most dealers forget you exist once you drive away from them. Maundrell & Co are the complete antithesis of this approach and when I reported I had a slight problem with the car, they rectified the matter straightaway without any dramas or fuss. I look forward to buying from them again very soon."
"David and Steve are the very antithesis of the Arthur Daley used-car salesmen public perception. Not only are they highly professional in knowledge but also are true enthusiasts, fair, faultless and fun. I commend them to you since I intend to be a long term customer."
Professor David Norburn - LONDON UNIVERSITY
"Just purchased my 50th vehicle from Steve at Maundrell and co , been dealing with him since 1995 , always a good deal and after sales service for our van fleet is excellent , seems nothing is too much trouble would recommend anyone with a fleet of small vans to deal with him"
Mr A Dyne - Farnborough
"Delighted with my new car , thanks to Steve and the team at Maundrell , we also buy all our company cars and vans from Steve too , great people to deal with !"
Mr K Waters - Devizes
"just a quick note to say how pleased I am with my new boxster I purchased from you , the test drive route was fantastic as was the product knowledge that Steve has really nice to buy a car from you ."
Mr K Kremins - Surrey
"I have been dealing with Steve for many years and have purchased over 12 vehicles from him. They have all been perfect for purpose and excellent value, I do not shop around for my vehicles. Just call him as the service and value are excellent."
Mr S Collett - Swindon
"Great cars, great experience, every car has exceeded my expectations in 14 years of dealing with Steve."
Mr R James - Brighton
"Great to meet you today. Thanks for formally introducing Ruth and me to the Carrera, she is absolutely exquisite. We bonded over the 170 miles home and I couldn't be happier.
David - South Wales
"Great service, great car, it was a pleasure doing business with you, many thanks.
Phil Collins (Bought Porsche 911 C2S)
"The CLK is a real 'grower', nice combination of comfort and speed.
I much appreciate the proper preparation on the car and sorting out the various details. Overall I felt I received a really professional, intelligent but friendly service from both Daren and Steve, which is much appreciated.
"Just wanted to say a massive thanks to you and the guys for the car. It's immense. Been driving round with the roof down in the cold but don't care!! Happy man.
Happy to recommend Maundrell to anyone who asks."
Simon, Surrey (Bought Porsche Boxster)
"Just to say very pleased with the car and with the "buying experience"... "
Alan, Newbury (Bought BMW Z4)
"To Any Car Lover,
It is rare these days to feel the compulsion to write a good review about a service received and yet I find myself doing exactly that for Maundrell & Co. Trawling through many car websites I came across a company I had never heard of but who possessed the perfect Mercedes CLK350 for me. Having bought a few cars in the past I am always wary of dealing with new people, but after an initial call it was clear that the team at Maundrell shared my beliefs of no hard selling. The product speaks for itself. Making a 2 hour journey to the offices I was greeted warmly and shown around the premises, which instantly feels like being welcomed into an elite club. A test drive later and I was happy to pay the full asking price for a car that has since lived up to my expectations. A recent service due on the vehicle has been honoured as agreed at the point of sale. It is however the aftercare service that I have received that has made me feel confident in recommending Darren and the team to any prospective car buyer and look forward to, if and when, I am in the market again dealing with Maundrell & Co."
Oliver (Bought CLK 350)
"It was a pleasure dealing with you Steve and I will come and see you for my next car if you can stand the hassle!
I'm loving the Audi."
Jack (Bought Audi Quattro)
Just a quick note to say thanks to everyone, particularly Daren, for your help (and patience when I was panicking over V5 issue dates!) with the purchase of my Porsche. I've put more than 160 miles on the clock already and I've not stopped smiling yet!"
I just thought I would drop you a line so that you could pass on my personal thanks to your team and in particular Daren.
Having recently purchased a BMW from yourselves which, I hasten to add we are extremely happy with, I thought it absolutely appropriate to take the time to acknowledge your superb service with hopefully an equally glowing endorsement.
I have often read company testimonials and wondered if they are in fact genuine and so, I would be happy if the occasion ever arose to personally speak to any potential customer if required. The motor trade and in particular the used chariot section, has in the past garnered a dubious reputation however, in my opinion your company and its employees have taken a giant leap to restoring my faith in your profession.
From the moment I visited your premises I was made to feel completely at ease and welcomed with open arms. I was given a fair part exchange deal on my vehicle and the after sales service, including the surprise use of a courtesy vehicle was welcome when dealing with a very minor issue with the vehicle. For your information it appears to have been resolved by your technicians. More so your concern for my partners welfare was most humbling. This was easily the smoothest car purchasing experience I have encountered and one I hope to repeat with you at a later date."
I would just like to thank you to Steve and all at Maundrell and co for helping me choose the right car last week in such a relaxed atmosphere from your extensive range. Your sales team treated my indecisiveness with tact and forbearance and their product knowledge was impressive and informative. I will certainly be buying my cars from in the future."
"Just want to say thank you for the good service I had with the Boxster transaction. It was a good experience to deal with enthusiastic professionals. Thanks again, I really enjoyed dealing with you and I really enjoy my new car!"
I just wanted to drop you a line to say thank you for the excellent level of service and care which you demonstrated during the recent purchase of the little blue Honda......
I'm very happy to recommend you to friends who may be looking for their next German high-spec vehicle, and of course, I've 'liked' your Facebook page!"
Jane (Honda S2000)
I wanted to write to you to say a big thank you for your assistance and support in purchasing the Audi TT Roadster on Wednesday night. Right from my initial phone call you have been very helpful in going out of your way to understand the car to answer my question around the extras (no matter what level of detail), history, condition etc. I even appreciate you staying late on Wednesday to complete the formalities.
From the customer service (admin included) to the test drive, you ensured the experience was relaxed, friendly without any of the usual pressures to just buy the car and as mentioned I will no doubt be recommending your company to friends and colleagues (and may even be back for my family vehicle in a few years' time)
Anyway thanks again and all the best"
I LOVE my Golf TDi!!!
I can't thank you enough for your patience, kindness and tolerance. As a very stressed, complete car buying novice, I would just like to say what a joy it was to deal with the company. From the moment you walk in the door........the atmosphere is welcoming and everyone is so warm and friendly which all goes towards making the whole experience a pleasurable one.........Many thanks